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How do I connect by Bluetooth?

Turn on Vulcan a voice will say hello and then "pairing". In the bluetooth settings of your device search for Damson Vulcan. Once found

Insert a 3.5mm cable into the back of the Vulcan. Press and hold the play/pause button for a few seconds, release your finger and it will turn white. Play on the device to listen to the audio. Vulcan sounds great as a soundbar when using to watch TV. Try it, you'll be surprised!
Vulcan features Damson's own unique software and speaker settings, the two speakers at the side are programmed independently of the forward speakers. This results in a much wider sound stage normally associated with two separate speakers.

care & maintenance

Please use the supplied AC/DC power supply. This is an international adapter so you can select a plug for your region. If you have lost or damaged your power supply we sell spares.
When the battery has 20% power left you will hear "battery low please charge".

System settings

Connect a phone or tablet and receive when a call is incoming press the play/pause button to answer.
Yes, the grilles are magnetic and can be easily removed without snapping anything. You can customise your Vulcan by changing the colour of your grilles. Grilles are available to buy through our store or on Amazon.
Yes, they for sale under the accessories section of the website.
The logo will flash Red if it is turned on, or stay solid red if it is turned off, until it is charged. When fully charged the LED will go off.

Troubleshooting

Please check that no other devices have connected to the Vulcan first. To do this check the device you are using is connected to Vulcan. If it is not, turn Vulcan off, and back on. If you hear "connected" and it has still not connected to your device, then it has connected to another device. Disconnect and connect the device you want to play from.
Your batter may need charging (when charging the logo will blink red), or there may be a problem with your battery. If your product is in warranty this will be covered by the warranty. If it is out of warranty we can offer an out of warranty repair.
We recommend letting the battery discharge fully. This usually resolves this issue.
Yes, we offer an out of warranty repair service. Please contact support who will be happy to assist.

Contact Us

If your question is not answered on this page or you have tried the initial advice provided and still require advice, please contact our friendly Customer Support Team for further assistance. We aim to respond within 3-5 working days, excluding weekends and National Holidays which may lead to responses taking a little longer, but we will get back to you.

Contact the Team

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